Waarmee kunnen we helpen?

Handleidingen voor elk scherm van je ALYT-huis, geschreven vanuit het product zelf en altijd actueel.

Blader per onderwerp

Veelgelezen handleidingen

Sign in and recover your passwordUse ALYT to sign in with your email or username and password. If your account uses an authenticator code, enter the current six-digit code when it appears. If you forgot your password, start recovery from the sign-in screen, then use the password-reset email to create a new password and return to ALYT to sign in again.WebiPhoneAndroid Register your home with ALYTRegistering your home with ALYT starts in the browser, even if you begin from the phone app. You complete the home details, verify your email, then open the single-use link from your email to confirm the home and finish setup.WebiPhoneAndroid Add a device to your homeUse Add a device to add a new device to your own home. The steps depend on whether the device is an ALYT device, comes from a connected integration, or is already managed by your partner. Do not reset a device just to make it appear in a list.WebiPhoneAndroid Connect and manage integrationsUse Integrations to connect, review, update, or disconnect services for your home. The available steps depend on the service tile you open, and some services are not yet available on this deployment when they are marked Coming.WebiPhoneAndroid Create, run and change routinesCreate routines to automate actions in your home, run them manually when needed, and change or remove them later. The editor uses the same three parts on all platforms: When, Only if, and Do. Some trigger and action types depend on your devices, your home setup, and whether a feature is available in your app.WebiPhoneAndroid Watch a camera and use two-way talkOpen the camera from your home, watch live video, and use two-way talk when the camera shows that control. Camera audio listening is separate from microphone access for talking, and some camera states may appear while the page loads or if the device is not available.WebiPhoneAndroid Talk to ALYT from your phoneUse your phone to ask ALYT a question by holding the microphone control while you speak. The app can show progress, the words it heard when your home keeps them, and the answer. If audio is available, your phone also plays the reply.iPhoneAndroid Find help and describe a problemUse Support to find homeowner guides, then send a request when you need help describing a problem. The available request path depends on your platform and whether your home has an installation partner with no current appointment.WebiPhoneAndroid

De handleidingen zijn in het Engels en tonen precies wat je huis laat zien.

Nog hulp nodig?

Support hoort bij je huis, het is geen apart ticketsysteem. Kies de deur die past.

Vanuit je huis

Log in, open Instellingen en dan Support. Beschrijf het probleem en voeg tot drie schermafbeeldingen toe; het bereikt ALYT-support met je huis erbij.

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Eén formulier, gelezen door een mens. Noem de kamer en het apparaat, wat er gebeurde en wat je verwachtte.

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Servicestatus

Controleer of het platform gezond is voordat je thuis gaat zoeken.

status.alyt.com

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