Como podemos ajudar?
Guias para cada ecrã da tua casa ALYT, escritos a partir do próprio produto e sempre atualizados.
Resultados
Nenhum guia corresponde
Tenta o nome do dispositivo ou uma frase mais curta, ou contacta o suporte abaixo.
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Guias mais lidos
Sign in and recover your passwordUse ALYT to sign in with your email or username and password. If your account uses an authenticator code, enter the current six-digit code when it appears. If you forgot your password, start recovery from the sign-in screen, then use the password-reset email to create a new password and return to ALYT to sign in again.WebiPhoneAndroid
Register your home with ALYTRegistering your home with ALYT starts in the browser, even if you begin from the phone app. You complete the home details, verify your email, then open the single-use link from your email to confirm the home and finish setup.WebiPhoneAndroid
Add a device to your homeUse Add a device to add a new device to your own home. The steps depend on whether the device is an ALYT device, comes from a connected integration, or is already managed by your partner. Do not reset a device just to make it appear in a list.WebiPhoneAndroid
Connect and manage integrationsUse Integrations to connect, review, update, or disconnect services for your home. The available steps depend on the service tile you open, and some services are not yet available on this deployment when they are marked Coming.WebiPhoneAndroid
Create, run and change routinesCreate routines to automate actions in your home, run them manually when needed, and change or remove them later. The editor uses the same three parts on all platforms: When, Only if, and Do. Some trigger and action types depend on your devices, your home setup, and whether a feature is available in your app.WebiPhoneAndroid
Watch a camera and use two-way talkOpen the camera from your home, watch live video, and use two-way talk when the camera shows that control. Camera audio listening is separate from microphone access for talking, and some camera states may appear while the page loads or if the device is not available.WebiPhoneAndroid
Talk to ALYT from your phoneUse your phone to ask ALYT a question by holding the microphone control while you speak. The app can show progress, the words it heard when your home keeps them, and the answer. If audio is available, your phone also plays the reply.iPhoneAndroid
Find help and describe a problemUse Support to find homeowner guides, then send a request when you need help describing a problem. The available request path depends on your platform and whether your home has an installation partner with no current appointment.WebiPhoneAndroid
Os guias estão escritos em inglês e refletem exatamente o que a tua casa mostra.
Ainda precisas de ajuda?
O suporte faz parte da tua casa, não é um sistema de tickets à parte. Escolhe a porta certa.
A partir da tua casa
Inicia sessão, abre Definições e depois Suporte. Descreve o problema e junta até três capturas; chega ao suporte ALYT com a tua casa associada.
Iniciar sessão para pedir suporteEscreve-nos
Um formulário, lido por uma pessoa. Indica a divisão e o dispositivo, o que aconteceu e o que esperavas.
Abrir o formulário de contactoEstado do serviço
Confirma que a plataforma está saudável antes de procurar o problema em casa.
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