Connect GE Cync

Connect GE Cync

GE Cync connects in ALYT with your Cync account, then a verification code that Cync emails to you. The password is used for sign-in and is not retained.

1. Open ALYT for your selected home. On the web, go to Integrations. On iPhone and Android, go to Settings, then Integrations.Integrations
2. Open GE Cync and start the connection. Choose Connect to begin.Connect
3. Enter your Cync account email in the Cync account email field and enter your Cync account password in the Cync account password field.
4. Submit the sign-in form. After this first step, ALYT asks for the verification code that Cync emailed to you.
5. Get the emailed code from Cync, enter it in ALYT, and choose Continue.Continue

What you should see after connecting

After ALYT confirms the connection, the integration is connected for this home. You can then review the discovered items.

1. Check the connected GE Cync integration and review the devices ALYT found.
2. If the option is available, choose Look for Cync devices to refresh the device list.Look for Cync devices
3. Open a device to check its reported state.

Troubleshooting

• If sign-in does not finish, read the on-screen error, correct the field or network issue it identifies, and try again.
• If the code does not work, use the code sent for the current sign-in attempt.
• If devices are missing after the connection succeeds, use Look for Cync devices when it is offered.
• If ALYT shows that connection is not offered for this home, follow the availability shown for this home.
• Do not create duplicate GE Cync connections to investigate an unclear result.
• Keep passwords, tokens, and keys only in the trusted connection form, not in a support message.

If you later remove this connection, ALYT shows the consequence before you confirm the disconnect.