Check that Home Security is ready

Open Home Security and check the current status

Open Home Security for your home. The page shows your home name, the current protection status, and the Home Security settings for this home.

1. Open Home Security.
2. Read the status card first. Check whether it says Security is off, a mode is on, Time to disarm, Getting ready to leave, Alarm triggered, Alarm off, Protection needs attention, or Connected alarm system.
3. If the page says Connection interrupted. The displayed status may be out of date., refresh the page or app before you rely on the status.
4. If the page says a connected security system manages protection, use that connected system for protection changes. Built-in settings are paused while that connected system manages protection.
5. If the page says Turn the alarm off and let restoration finish before changing these settings., wait until restoration is complete and the alarm is off before changing settings.

Check that devices and rooms are ready

The Devices and rooms section shows which compatible devices participate in Home Security and which room each device stays in. Compatible devices are included automatically, but you can choose which ones participate.

1. In Devices and rooms, review each room section and confirm the selected count matches what you expect.
2. Check each listed device name, family, and health status.
3. For each device you want Home Security to use, make sure it is selected.
4. For each device you do not want Home Security to use, clear it from selection.
5. If a device appears under Unassigned, move it to the correct room from that device's own settings before you rely on room-based behavior such as Sleep mode.

A device can show Disabled, Unavailable, or Not confirmed instead of a normal state label. Camera video alone is not a detection signal. If a camera shows No detection signal, do not treat it as a detector for protection.

Check Sleep mode sleeping quarters

Sleep mode uses your room choices to decide where sensors should not arm. Sleep arms selected sensors everywhere else.

1. Open Sleep mode.
2. Review the room list.
3. Select each room that should count as sleeping quarters.
4. Clear any room that should not count as sleeping quarters.

If there are no rooms yet, Home Security shows Add a room to choose your sleeping quarters.

Check alarm outputs

Alarm output controls what Home Security uses during an alarm and what should be restored after the alarm stops.

1. Open Alarm output.
2. If you want alarm audio on Sonos, turn on Use Sonos speakers. This uses the siren and Simone's voice in all available Sonos rooms, at 50% volume.
3. Open Spoken deterrent message if you want to review the message that will be spoken.
4. If you want lighting response after dark, turn on Flash lights after dark. This uses full intensity, after sunset and before sunrise at this home.
5. If you want supported siren devices to sound, turn on Use connected sirens.

If Home Security shows a Sonos readiness message, read it before relying on Sonos audio. If Use Sonos speakers is already on and settings are editable, Retry audio setup is available.

Check entry and exit timing

Entry and exit timing controls how long you have to leave after arming Away from OFF, and how long you have to turn the alarm off after a door or window opens.

1. Open Entry and exit.
2. Review Away exit delay.
3. Enter a whole number of seconds from 0 to 180 for Away exit delay, then save the change if Save appears.
4. Review Door / window entry delay.
5. Enter a whole number of seconds from 0 to 180 for Door / window entry delay, then save the change if Save appears.
6. Review any listed door locks for keypad and inside unlock support.

Away exit delay gives you time to leave when arming from OFF. Switching from an armed mode to Away applies immediately. Door / window entry delay gives you time to disarm after a door or window opens.

A verified keypad unlock disarms every zone. A verified inside unlock also disarms the home whenever perimeter protection is on.

Confirm latest alarm details if one appears

If Home Security shows Latest alarm, use it to review what last triggered and whether restoration is complete.

1. Look at the trigger name, room name or Unassigned, and the time shown in Latest alarm.
2. Read the status line to see whether Entry delay active. Turn the alarm off before the countdown ends., Alarm active, Alarm stopped. Restoration complete., or Alarm stopped with devices awaiting restoration is shown.

What to expect afterwards

• Your device selections stay grouped by room in Devices and rooms.
• Your Sleep mode room choices remain selected.
• Your Alarm output choices remain on or off as you set them.
• Your Away exit delay and Door / window entry delay remain at the saved values.
• If Home Security is ready, the status and settings reflect the protection setup you expect for this home.

Troubleshooting

• If you cannot change devices or alarm settings, a home owner can change devices and alarm settings.
• If built-in settings are unavailable because another security system manages protection, use the connected system that manages protection.
• If settings are locked because the alarm is active or restoring, turn the alarm off and wait for restoration to finish before trying again.
• If a change does not save, try again. Home Security can show an error such as Your change could not be saved.
• If a device shows Unavailable, Disabled, or Not confirmed, do not rely on that device as proven protection.
• If Home Security shows No security devices found yet, add or include supported devices before relying on Home Security.
• If Sleep mode shows no rooms, add rooms first so you can choose sleeping quarters.
• If Sonos audio is enabled but not ready, read the Sonos readiness message and use Retry audio setup when it is available.
• If Flash lights after dark or Sonos shows a readiness note, resolve that issue before relying on that output.
• If the latest status may be out of date, refresh the page or app before you arm or rely on the displayed mode.
• If an alarm notification is dismissed, remember that dismissing one notification does not disarm the alarm.

Web, iPhone, and Android all support this homeowner task for the same home, but the app may look different on each platform. Use the same visible section names and messages described here.