Set up Home Security

Open Home Security

Start from the home you want to manage. On web, open the avatar menu, then Settings, then Home Security. A Home Security card also appears on the home dashboard by default. On mobile and TV-related approval screens, the controls you use belong to that same selected home.

1. On web, choose the avatar menu, then Settings, then Home Security.
2. If you are already on the home dashboard, open the Home Security card there.
3. Keep in mind that the page is scoped to the selected home, not to every home on the account.

Afterwards, you should see the current security card for the home and the settings that belong to that home. The page shows the home name and current protection status for that home only.

Choose which devices participate

The settings section is named Devices and rooms. Compatible cameras, motion sensors, door / window contacts, vibration sensors, door locks and sirens are recognized automatically. They remain ordinary devices in their rooms. Devices without a room appear under Unassigned.

1. Open Devices and rooms.
2. Check the devices you want to include in Home Security for this home.
3. Uncheck a device to exclude it from the alarm.
4. If a compatible device was not selected automatically, use Include in Home Security from that device's More screen.
5. Remember that Include in Home Security adds participation only; it does not create a detection signal a device does not provide.

Afterwards, each selected device remains in its room and is counted as part of the home’s alarm coverage. If a device has no room, it stays under Unassigned. If a camera has video only, it still does not become a motion sensor.

Set up Sleep mode and sleeping rooms

Sleep mode uses sleeping quarters. In the settings page, choose the rooms that should be excluded when the home is in Sleep. Selected rooms become the sleeping quarters, and the other selected sensors remain protected.

1. Open Sleep mode.
2. Choose the rooms you want to treat as sleeping quarters.
3. Clear any room that should stay protected while Sleep is active.
4. Use Sleep only after the room choices are correct.

Afterwards, Sleep protects the selected home while leaving the chosen sleeping quarters out of the armed set. The room list shows which rooms are included, and the rest remain active.

Set the mode and understand what each mode watches

Home Security has four modes: Away, Home, Sleep, and OFF. Away uses all selected detection sensors. Home uses door / window contacts and vibration sensors. Sleep uses selected detection sensors outside the chosen sleeping quarters. OFF uses none.

1. Choose the mode you want.
2. Confirm the change with the action that applies it.
3. If you choose Away from OFF, wait for the Away exit delay if one is set.
4. If you switch from Home or Sleep to Away, the change applies straight away.

Afterwards, the home should show the confirmed mode, not just the selected choice. During an Away exit countdown, the zones remain disarmed until the change is confirmed. Home and Sleep can change to Away immediately when the home is already armed.

Set Away exit delay and Door / window entry delay

Entry and exit settings contain Away exit delay and Door / window entry delay. Both accept 0 to 180 seconds and both default to 30 seconds. Away exit delay gives you time to leave when arming from OFF. Door / window entry delay gives you time to turn the alarm off after a selected door or window opens.

1. Open Entry and exit.
2. Set Away exit delay to the number of seconds you want.
3. Set Door / window entry delay to the number of seconds you want.
4. Save the changes only when the alarm is OFF and restoration is complete.

Afterwards, the home uses the delays you set the next time you arm or enter. Motion and vibration still act immediately. A selected door or window uses the entry delay.

Choose alarm outputs and view restoration

Alarm output offers three independent options: Use Sonos speakers, Flash lights after dark, and Use connected sirens. Use Sonos speakers plays the siren and Simone's spoken deterrent in available Sonos rooms at 50% volume until the alarm is turned off. Flash lights after dark blinks selected home lights at full intensity between sunset and sunrise. Use connected sirens uses the sirens selected in Devices and rooms.

1. Open Alarm output.
2. Turn on Use Sonos speakers if you want the Sonos alarm output.
3. Turn on Flash lights after dark if you want the lights to blink after sunset and before sunrise.
4. Turn on Use connected sirens if you want the selected sirens to sound.
5. Read the restoration note after the alarm stops so you know which original settings are still being put back.

Afterwards, the home keeps a record of whether the outputs are ready and whether restoration is still pending. The original audio volume, mute, playback, grouping, light color, brightness, and on/off state are restored after the alarm stops. If a device cannot be reached, it remains pending until it returns.

Use the alert actions

Dismiss this alert silences the person's alert and leaves the home alarm on. Turn alarm off disarms the whole home and starts restoration. These actions are separate.

1. If the alert is only notifying you, choose Dismiss this alert.
2. If you want to disarm the home, choose Turn alarm off.
3. Wait for restoration after turning the alarm off before changing settings or moving devices.

Afterwards, dismissing the alert should leave the alarm on, while turning it off should disarm the home and begin restoration. Do not use dismiss to try to silence the whole alarm, and do not use Turn alarm off when you only want to clear one person's alert.

Check what happened later

Use See what has happened to review the alarm history. This page is read-only. It shows what triggered the alarm, when it happened, and how restoration went afterwards. It does not change the alarm.

1. Open Home Security.
2. Choose See what has happened.
3. Read the incident list and, if needed, open older entries with Show older.

Afterwards, you should see the recorded incidents for this home, newest first. If a read fails, try again later rather than assuming the alarm was quiet.

Understand lock support

For each lock in the home, the settings page shows Keypad supported or Keypad not verified, and Inside unlock supported or Inside unlock not verified. A verified correct-code keypad unlock from any same-home lock disarms all zones. A verified inside unlock from a lock also disarms the whole home whenever perimeter protection is armed.

1. Open Home Security settings and look at the lock entries in Devices and rooms.
2. Check the status text for Keypad supported or Keypad not verified.
3. Check the status text for Inside unlock supported or Inside unlock not verified.
4. Use only the verified home lock behavior that the page shows for your home.

Afterwards, you should know whether a lock is verified for keypad use and inside unlock use in this home. If a lock is not verified, do not assume it will disarm the alarm.

Use automatic changes in routines

When a routine can set Home Security on its own, the review screen shows Review automatic changes. The owner must approve each listed mode change before the routine can do it automatically. The approval step is separate from saving the routine.

1. Open the routine that changes Home Security.
2. Read Review automatic changes and check each mode change, including OFF.
3. Choose Allow automatic changes only after you are satisfied with the review.
4. If you change the routine later, review it again before it can run automatically.
5. If you no longer want the routine to make those changes automatically, choose Withdraw automatic approval.

Afterwards, the routine can change Home Security automatically only when the review is current. If the review changes while you are reading it, read it again before you press Yes, allow it. The routine does not gain approval just because you edited it.

Approve TV security requests

A TV can ask for resident approval before it turns security off, cancels an Away countdown, or changes an armed mode. The TV security requests panel sits below the current security card on web. It appears only for a home owner or household member who can control this home's built-in security.

1. On the TV, request the security mode change you want.
2. On web, open Home Security and check the TV security requests panel.
3. Compare Current mode and Requested mode.
4. Read the request text and the Expires in …s line.
5. Choose Approve or Decline for that request.

Afterwards, approved requests should update the current security status above the panel. If the request expires, changes under it, or no longer belongs to the home, refresh requests and review the latest one again.

What to do if something does not look right

If a setting cannot be saved, or the app says security could not be read, the home may still be updating or the current reading may be stale. Try again after checking that the alarm is OFF and restoration is finished. If a device was moved, disabled, or replaced during restoration, wait for restoration before trying to change settings again.

• If the page says the alarm is still on, wait until Turn alarm off has completed and restoration is done.
• If a device is missing, check whether it was excluded or moved to another room.
• If a TV request is out of date, refresh requests and review the current one.
• If a lock is not verified, do not rely on keypad or inside unlock behavior until the page shows it as supported.
• If the home is hosted and the current protection reading is unavailable, follow the reason shown on the screen instead of assuming protection is active.

If a device or room change is blocked, do not remove the connection as a shortcut. Keep the existing device reachable, turn the alarm OFF if needed, and let restoration finish before retrying.