Check service status
Open System status from the footer of the ALYT website. You can access it even when you are signed out. The page shows shared services behind ALYT, including integrations and local AI.
- Scroll to the footer and choose System status.System status
- Read the current service state at the top of the page and compare it with coverage. Coverage shows how much information was recorded, and a gap is shown as unknown.
- Use the search field to find a service or integration. The page can show monitored services and services with no central probe.
- Open the hourly report for a service if you want the recorded hour-by-hour checks. All times are in UTC.
- Service status does not tell whether every device in your home is working.
- Only actual monitored services count toward monitored availability.
- Missing or incomplete coverage stays visible as unknown.
- Current observations expire after 90 seconds.
Send a message to the right team
Use Contact ALYT from the footer when you need help with your home, a partnership question, or developer-related contact. The page is titled Contact ALYT and includes Send a message.
- Scroll to the footer and choose Contact.Contact
- If the contact header is shown, you can use Company or Sign in, but you do not need to sign in to send an inquiry. The public navigation also includes Contact.
- Under Send a message, choose the topic in How can we help? Select General inquiries, Partnerships, Developers, or Support.
- Enter Your name, Email address, Subject, and Your message. The form requires every field.
- If your Support request is for a home managed by a partner, choose Yes, I have a partner, type the company name, and select your verified partner from the list.
- Agree to the privacy policy and to sharing the message with the selected recipient, then choose Send to ALYT or Send to my partner.
- Keep the request reference after you send the form. Saved means the request was recorded, and it may still be waiting for delivery.
- For partner support, the message goes to the partner's registered business email and stays outside ALYT's support inbox.
- You cannot enter an arbitrary email address as a forwarding destination.
- If a partner company cannot be found, check the company name or contact your partner directly.
- Direct ALYT inquiries receive an initial response within 48 hours.
- You can reply to the ALYT acknowledgement to add details.
- Do not send passwords or access codes.
Use the footer links
The footer also includes About ALYT, Developer documentation, Partner resources, Service status, Privacy, Terms of service, Acceptable use, and Report a security issue. These links are available before and after sign-in on the public sites.
- Choose About ALYT to read about the company and its platform.About ALYT
- Use Developer documentation, Partner resources, or Service status if you need to move to those sites.
- Use Privacy, Terms of service, Acceptable use, or Report a security issue when you need the legal or trust pages.
- Company and Sign in are header links on the contact page, not footer labels.
- Developer documentation, Partner resources, and Service status are platform resource links from the contact page.
- A link may open a different ALYT website.
Updated 2026-09-18 · Guides are written in English and mirror exactly what your home shows.