Connect Zigbee

Set up Zigbee devices

Zigbee is built into the supported hub in your home. Open the Zigbee card from Integrations, or use Add a device from Home if that is the path you already use. Choose What are you adding?, or use the exact protocol/type entry when it is shown, then pick the device family or model when ALYT shows it, and choose Start pairing. The hub opens the join window for two minutes once it confirms the radio is open. The full library picker appears directly in this acquisition flow, and there is no separate catalogue-opening link or duplicate picker.

1. Choose Zigbee in your home and open the add flow that shows Let devices join. If your screen shows What are you adding?, use that step first, or use the protocol/type entry when it is shown. The selected model guidance appears before Start pairing.Let devices join
2. Choose the device family or model that matches your device. If the screen offers Start pairing, choose it.
3. Put the device into the pairing mode shown by ALYT for that exact model. Follow the model-specific steps in ALYT and do not copy another brand’s reset gesture.
4. Watch for Joining now while the hub is open. A status check does not extend the two-minute window.
5. When the device appears, give it a name, assign its Room, and choose Done.

What you should see after pairing

After pairing, the new device appears in your home with the Room you chose. You can open it later to check its reported state. Merely opening the join window is not proof that an accessory paired, so wait until the device appears in the list and you have finished the naming step.

Reconnect an existing device

Use Reconnect when a Zigbee device is already in your home and you want to keep its name, Room, routines, and Home Security setup. Reconnect works with the same device identity. Reconnect never sends a lock or unlock command, and it never changes the device by itself.

1. Open the Zigbee device details for the device you want to repair.
2. Read the last verified radio contact so you can see when ALYT last heard from it.
3. Choose Reconnect.
4. Keep the device awake if it is a battery device, then follow any model-specific pairing steps ALYT shows.
5. Wait for ALYT to confirm the device again.

Remove remembered Zigbee devices

Use Reconnect when a Zigbee device is already in your home and you want to keep its name, Room, routines, and Home Security setup. Reconnect works with the same device identity. Reconnect never sends a lock or unlock command, and it never changes the device by itself. Use Forget its devices when you want the built-in Zigbee radio to forget devices that are already remembered. The radio itself stays part of the hub. Read the number of devices that will be forgotten before you confirm, because those devices may need pairing again.

1. Open the Zigbee integration and choose Forget its devices.Forget its devices
2. Read the reminder that says which devices will be forgotten and what that means for pairing again.
3. Choose Keep it if you do not want to remove them.Keep it
4. Choose the removal action only when you intend to pair those devices again.

If you choose Delete device for an individual device, ALYT reviews the effect before it continues. Review any Home Security effect before you confirm. If the device cannot confirm that it left, remove it locally only when you will perform a physical reset before pairing again. Keep device cancels deletion, and Keep it cancels the built-in radio removal review.

Troubleshooting

• If nothing joins, check that the device is in the exact pairing mode for its model and that the two-minute join window is still open.
• If a lock is involved, keep the door open and use the lock’s own pairing instructions.
• If a device was paired to another hub, use only its model-specific reset steps in ALYT and perform a physical reset only when the device’s instructions require it.
• If a battery device seems quiet, wait for a check-in instead of repeating the same step.
• If you see a notification for a Zigbee device, open it only after ALYT verifies the signed-in account still has access to that home. The notification does not send a command. Battery devices; check-in; notification; physical reset; Home Security; never sends a lock or unlock command
• If the device still does not appear, read the last verified radio contact again and try Reconnect only for a device already in this home.
• If you are removing remembered devices, remember that Forget its devices only forgets the devices; the hub radio itself remains.

If the device is still not ready, use Support for help with the exact model instructions.

Green Power meters such as Schneider PowerTag and ELKO EKO01825 use the displayed Green Power acquisition explanation. Select the exact model and your home’s resident hub, then choose Start pairing and follow the manufacturer’s commissioning instructions. ALYT checks the selected hub’s current Green Power readiness before opening the separate two-minute commissioning window; an unavailable or out-of-date hub does not open it. These meters keep a GP Source ID that is separate from an ordinary Zigbee network address, and their supported measurements are read-only. Joining does not create switching controls. The full brands and models library remains on the platform, outside hub memory.